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Kickstart your career journey with MERKUR BETS Malta, a renowned player in the sports betting industry and a proud member of the MERKUR Group, a globally recognised company with a workforce of over 15,000 dedicated professionals. Our organisation stands at the forefront of innovation and excellence, consistently pushing boundaries to deliver top-notch experiences to our customers.
We are making waves in multiple licensed markets, spanning both the dynamic digital landscape and our expansive network of physical storefronts, and we are JUST GETTING STARTED! Our commitment to growth and excellence means that there are ample opportunities for you to make a significant impact and advance your career.
Join our thriving and exciting operations where your expertise will contribute to our continued success. You will find a collaborative and supportive environment that encourages professional development and personal growth. Embrace this unique opportunity to work with a team of passionate individuals who are dedicated to redefining the sports betting industry.
Take your career to the next level in Malta! With its stunning Mediterranean coastline, vibrant culture, and rich history, Malta offers an unmatched work-life balance. Enjoy over 300 days of sunshine with beautiful surrounding waters, explore ancient cities, and relish a culinary scene that blends the best of all.
Malta’s booming iGaming sector provides exciting career opportunities, while its welcoming and international community ensures you feel right at home. Experience the perfect combination of professional growth and island paradise. Make the move to Malta – where your dream job meets your dream lifestyle!
The Customer Support Department provides exceptional service, resolving inquiries and issues promptly. It ensures customer satisfaction and loyalty through effective communication, problem-solving, and personalized assistance, enhancing overall user experience and strengthening long-term relationships with our customers and clients.
The Risk, Payments & Fraud (RPF) Department is all about keeping the experience safe, smooth and reliable. We work behind the scenes to prevent fraud, optimise payments and manage risks so that players can enjoy a seamless journey. Using smart technology, data insights and industry expertise, we stay ahead of challenges in a fast-moving space. If you love problem-solving and making a real impact, RPF is an exciting team to be part of!
The Payment Product Team ensures smooth, secure transactions across our gaming ecosystem. We manage provider relationships, lead negotiations and work with country managers to optimise local solutions. From handling daily queries to driving improvements and resolving platform issues, we combine strategy and problem-solving to shape the future of payments in gaming.
Our Marketing Team is as diverse as it is international – and that's what makes it unique. You are part of a dynamic team focused on Affiliate Marketing, CRM, and Social Casino. Based in Malta, you collaborate closely with specialised colleagues across different countries to achieve shared goals and bring innovative marketing strategies to life.
Merkur Partners is the official affiliate program of MERKUR, offering competitive commission rates and flexible reward plans like CPA and Hybrid Deals. Promote trusted, licensed brands in markets across Germany, Czech Republic, Denmark, Austria and Belgium. Open to affiliates of all sizes, our experienced affiliate team across Malta, Germany and the Czech Republic is here to help you grow in the dynamic iGaming industry. You can find out more about us and our brands here - merkurpartners.com
The HR Department takes on a strategic and supporting role to our operations. HR is responsible for recruitment, onboarding/offboarding, employee relations, performance management, training and development. In a creative and fast-paced environment, HR also fosters a positive workplace culture and optimises the employee experience throughout the employee lifecycle.
The Finance Department is essential to our company’s growth by managing budgets, reporting, compliance and providing strategic insights that guide decision-making. In the fast-paced gaming industry, we ensure financial health while collaborating across teams. It's a dynamic, young team where your work directly impacts both daily operations and long-term success.
As the Managing Director of MERKUR BETS Malta, I’ve seen how our commitment to innovation, collaboration, and excellence drives both our success and the growth of our team. We invest in our employees through continuous learning, career development, and a supportive environment.
Our positive work culture prioritizes work-life balance and values each team member’s contributions. If you’re looking for a place to grow your career and be part of a dynamic, forward-thinking team, MERKUR BETS Malta is the perfect place!
I started my journey at MERKUR BETS Malta as a Payment Operations Manager and was soon promoted to Head of Risk, Payment and Fraud.
From day one, the positive energy and enthusiasm of the team have inspired me to continually strive for excellence – not just for the team, but for the business as a whole. Managing serious matters like risk and fraud is a rewarding challenge, especially when you’re part of a team that knows how to have fun while staying focused. Here at MERKUR BETS, we’re not only great at what we do, but we also enjoy the journey along the way!
As a career changer in this industry, I started out as an agent in support a few years ago. From there, I progressed to a Senior Agent role and eventually moved up to Team Leader. Today, I am the Head of Customer Support, overseeing our operations across all markets. I serve as a point of contact for every market we support and ensure smooth day-to-day operations.
Furthermore, I have had the privilege of helping many talented individuals who, like me, began their journey in support and have successfully advanced their careers. Many of them are now thriving in other departments such as RPF, Casino, and Marketing.
A career through support? Absolutely possible!
We provide private hospital health insurance cover to all our employees.
To promote employee well-being, employees are entitled to an annual benefit that may be used towards gym memberships, fitness classes, sporting equipment, travel and short breaks, including flights and accommodation.
Our employees have access to an anonymous platform where one may seek help regarding mental health, financial add, relationship advice, career advice etc. This benefit is extended to all your household members.
Regular events and team-building activities are organised for our employees.
Although we operate independently, we form part of the international Merkur Group where career progression opportunities will always be available both locally and within the wider group.
Friday lunches are on us giving you more reason to love Fridays!
We are also happy to help with your local commute to the office by providing you with a monthly commute allowance or a local parking spot.
We provide our employees with an extra day of paid leave each year to celebrate their birthday and enjoy their special day!
Employees are entitled to a number of days per year during which they may work remotely from abroad.
Merkur Bets Malta Limited
Level 3, St Julians Business Centre, Triq Elija Zammit, St Julians
STJ 3155 Malta
Level 3, St Julians Business Centre, Triq Elija Zammit
STJ 3155 St. Julians, MALTA
T: +356 2766 3736
VAT Number: MT 21522715
Company registration number: C36107 / Registry of companies Malta
Authority: Malta Gaming Authority (MGA)
Licensing Country: Malta
Nature and purpose of the Business: Bookmaking services for betting and gambling shops for the processing of betting and gambling transactions, either via the internet, call centers, mobile platforms, interactive TV or any other platform.
Photo credits: Adobe Stock
Your sense of security when using our website and therefore the protection of your personal data is very important to MERKUR BETS. In principle, information about interested parties, partners, employees and all visitors of our website are particularly worthy of protection and are used by us confidentially and only in accordance with the EU General Data Protection Regulation and all other relevant legal provisions. This applies in particular to personal data, for which MERKUR BETS of course complies with the applicable data protection regulations.
The responsible organization with regard to all aspects of the acquisition or processing of personal data is MERKUR BETS Malta Limited (Level 3, St Julians Business Centre, Triq Elija Zammit, 3155 St. Julians, MALTA).
1. HANDLING AND PURPOSE LIMITATION OF PERSONAL DATA
1.1 Visiting the website
For operational- and maintenance purposes and in accordance with the regulations of telemedia law, interactions are recorded („system logs“), which are required for the operation of the website or are processed for system security purposes, for example to analyze attack patterns or illegal usage behavior („evidence function“).
Your internet browser automatically transmits i.a. the following data when accessing the career portal:
This data is not used for direct allocation in the context of applicant management and is deleted again promptly in accordance with the legitimate retention periods, unless longer retention is required for legal or factual reasons, for example for evidence purposes. In individual cases, storage for the aforementioned purposes may be considered. The legal basis is Art. 6 para. 1 lit. f) GDPR and telemedia law.
1.2 Application process
As part of the application process, you will be redirected to the applicant management system website where you can set up and manage an account after configuring a user name and password.
The data protection regulations of the applicant management system, which are provided during the registration process, will then apply.
Applicants can also send us their applications directly by e-mail:
For an efficient and potentially successful application, you may provide us with the following information when applying:
The legal basis of processing for the purposes of managing the application process and establishing an employment relationship is Art. 6 I b) GDPR. Furthermore, the use of the applicant management system by the responsible party is in the legitimate interest in accordance with Art. 6 para. 1 lit. f) GDPR. If consent within the meaning of Art. 6 (1) (a) is required for a specific processing activity, this will be obtained separately and transparently from you by the processor, unless it results from conclusive and voluntary behavior on your part in accordance with the transparency principle, such as voluntary participation in a video interview.
If made available, candidates can send us their applications using an online form. The data is transmitted to us in encrypted form in accordance with the state of the art. Likewise, candidates can send us their applications by e-mail. Please note, in this regard, that e-mails are generally not sent encrypted on the Internet. Generally, e-mails get encrypted in transit, but not on the servers from which they are sent and received. We can therefore take no responsibility for the transmission path of the application between the sender and receipt on our server.
Applicants are free to contact us about how to submit their application or alternatively send it to us by post.
2. RECIPIENTS
Possible recipients of the above data are as follows:
The transfer of data to authorities and public institutions is required for legal reasons.
The disclosure of data to (law enforcement) authorities is necessary for the prosecution of possible attacks on MERKUR BETS.
The transfer of data to IT service providers is necessary for the provision of the website.
The transfer of data to IT and support service providers is necessary for the processing of customer inquiries and complaints.
MERKUR BETS concludes respective contracts with all external service providers and, in cases of joint processing, the external processors/responsible parties.
Some data may also be transferred to different recipients in a third country (outside the European economic area). The standard of data protection in third countries may not comply with that of the member states of the European economic area. However, MERKUR BETS only transfers customers‘ personal data within countries for which the EU Commission has decided that they have an adequate level of data protection or take measures to ensure that all recipients have an appropriate level of data protection. Therefore, MERKUR BETS also concludes standard contractual clauses, in addition to other measures.
3. RETENTION PERIOD
The retention period of the collected data depends on the purpose of the processing and legal obligations.
In general, the above-mentioned data is stored as long as it is required to fulfill the statutory retention obligations. The retention obligations may still apply even if a business relationship has not been established or the business relationship has ended.
Data, which is only processed with the customer’s consent, is stored whilst the customer’s consent is given.
4. DATA SECURITY
MERKUR BETS will do its utmost to ensure the confidentiality of the personal data of data subjects, including the implementation of data protection procedures.
We have taken technical and organizational measures to protect your personal data. We endeavor to keep the security measures technically up to date.
Our employees are subject to various confidentiality obligations. Additionally, the inhouse data protection officer and the internal revision assure data protection.
5. RIGHTS OF THE CONCERNED PERSON
Besides to the right to request information, the concerned person also, in respect of their personal data, holds the right to rectification, deletion, restriction, objection and data portability. The affected individual is only entitled to the right of deletion unless there are legitimate interests of MERKUR BETS in the contrary and there are no legal retention obligations. The person concerned also has the possibility to lodge a complaint at the data protection authority.
6. CHANGES TO THIS PRIVACY POLICY
Our privacy policy may occasionally be subject to necessary changes, in particular due to recent jurisdiction, the effectiveness of new laws or the change or extension of our services, of which we will inform the customer by providing the modified privacy policy on our website. The visitor of our website is therefore advised to read the privacy policy regularly.
7. CONTACT
Merkur Bets Malta Limited
Adress: Level 3, St Julians Business Centre, Triq Elija Zammit, 3155 St. Julians, MALTA
E-Mail: dpo@cashpoint.com
Version 1.0
Last updated: 11.11.2024
